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Chris Duff

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Time Audit Process: Building AI Workflows for Repetitive Tasks | Ep. 291

This episode details the operational overhaul at Serious Land Capital, a company that has funded over $6 million in land deals with 41% operating margins. The core constraint identified is high-quality lead flow, requiring a complete removal of the founder from day-to-day operations to focus exclusively on relationship building and capital partnerships. The solution involves comprehensive time audits of every repeatable task using Loom recordings, AI analysis, and a Notion database to identify automation opportunities and remove decision-making bottlenecks.

Key Takeaways:

  • Scale Zero Hormozi’s framework: any process requiring founder input is already broken and must be redesigned for infinite company scaling.
  • One Question Rule If the same question gets asked twice, it’s a system failure requiring immediate process documentation or workflow redesign.
  • Repeatable Task Reality 90% of business operations follow the same core approach with minor variables, making most daily tasks automation candidates.
  • Time Audit Protocol Record every repeatable task via Loom at normal pace, transcribe it, and centralize in Notion for AI analysis of automation opportunities.

Listen to the full episode for the complete breakdown of the Loom-to-Notion workflow and specific AI prompts used to identify operational bottlenecks.

(Podcast transcript below)

Welcome to Get Serious. We’re at Serious Land Capital. We have successfully funded over $6 million worth of land deals with industry-leading 41 % operating margins. So today I wanted to share a bit behind the scenes what we’re doing as far as improving our core operations here. So think I’ve remarked over the past couple of weeks here, especially when we were doing the ACQ AI, the Hermosy AI.

you know, utilizing constraint theory where, know, you only have one core constraint within your business. And so you should attack that core constraint with as much resources as humanly possible until it is solved. And then you move on to the next core constraint. And that is the pathway in order to continue to grow and, you know, ultimately remove as many constraints as possible until the end of time, because

As soon as you solve one constraint, will inevitably be another one. Problems never stop, right? So that will always give you something more to work on. And in our case, like I’ve remarked before, it’s ultimately centered around more high quality lead flow. So how do we bring more of those type of folks in, improve those relationships, encourage the growth of those relationships, nurture them, requires a lot of…

phone calls and Zooms and emails and texts and so forth, reviewing deals that these folks might send over a lot of attention to underwriting potentially more complex deals. And in addition is pairing the capital to those type of deals so that we can increase our throughput and be able to handle a lot more of these higher quality operators and

um, uh, deals to potentially, uh, go after. So, um, you know, that in and of itself is just a full-time job here. Um, you know, I think that it’s a, uh, zone of genius for, for myself, um, personally here, uh, you know, almost all of my time should be spent just relentlessly attacking that problem. And, you know, as I transitioned to doing more of that, especially over, uh, much of the start of 2026, um, the results have already started to be

paying off and the price that’s getting paid on the flip side is that I have to just remove myself more and more from other day-to-day operations, whether that is, and I would also include from like the outbound lead generation and nurturing and so forth, just continuous content creation, the podcast and newsletter specifically.

And that, but you know, the actual distribution of that or chopping them up and so forth and posting on different platforms, that’s part of the operational flow that I need to remove myself more from already really have, but you know, it’s figuring out how can I augment my team to do that more efficiently? Can we use AI workflows and so forth? You know, even just like back and forth emails that we might have with title companies or other operators bringing in deals and so forth. How do we,

you know, create either automated or augmented workflows to handle a lot of that. At the same time, removing myself as a bottleneck in as many, if not all of those operational pathways as possible. Again, that this is another Hormozi thing where they just utilize the phrasing of scale zero, meaning anything that needs Alex’s

direct input within the acquisition.com company, the process is already broken if it requires him for any core decision or operational pathway. And the only way to achieve that scale zero is removing Alex from those pathways so that the company itself can scale to infinity.

we embrace that same mindset. It’s like, okay, how do I remove myself from the operational flow within all parts of the business so that the company as a whole can flourish more reliably and to a much greater capacity than relying on me or really any key person within the company. Like the systems have to be repeatable. So.

We’re keeping that mindset and approach in mind here. And so there’s a handful of like, okay, it’s nice to kind of talk about this from a strategic perspective, but how do you handle this tactically? So a core thing as far as our initial targeting of, where are the lowest hanging fruits from an operational perspective and what might be easiest?

to target or simplest to target from an AI workflow perspective or there are just other decision trees that we can shore up so we need less input from constituents of the company here. And so what we’re doing across the company is that any repeatable task, anything, whether that is how to publish a podcast, how to…

published in Instagram Reel or responding to a deal that comes in from our deal submission form on our website or posting SEO articles. How to respond to more routine emails that come in about particular topics. When you really boil it down, there are very rarely more unique tasks within the business like

probably the vast majority of things that are done on a day-to-day basis. Like there’s a reason it’s called day-to-day for a reason, is the fact that they are inevitable or like very slight changes. A handful of variables like an if-then, then do this type of setup here. But the core approach and the core problem remains 90 % the same, roughly, or at least can be solved.

with the same tool set here, I would call that a repeatable problem. So, you might initially think, yeah, we don’t have that much that’s repeatable there, but if you really dive in and figure out, within that broader scope of what can be considered a repeatable task, it’s probably the most, or probably the majority of the number of tasks that are part of your business when you really consider it.

And part of that for me too, like, okay, if I’m doing content production or recording a podcast, you know, from a meta perspective right now, like what I’m doing here, that is a reputable task, is what I’m saying coming out of my mouth, the exact same phrasing and same topic every single time. No, it’s not. But there is a process that I have to follow for generating the idea for the podcast. I have to turn on the recording and make sure it’s assigned.

to the right team member to go take care of the publishing, how long of a period of time do they need prior to our publishing schedule and so forth. That’s a repeatable task. So it might not look exactly the same each and every time that I do it, but it is certainly something that I’m doing routinely. Same with writing the newsletter. Every single newsletter is different, but it’s a repeatable task. So that all needs to be defined from, you know,

in exact step-by-step process. so the way that we are targeting this is just doing a time audit across all repeatable tasks within the business. Honestly, it’s like, it’s helpful just to do time audits almost like, honestly, if you do it like every single day, like, you know, let’s find extra efficiencies or keep yourself on task a bit more. But in this particular instance, we were just focused on, you know, and I’m going in as granular as possible here. We are setting up a loom.

You turn on a loom and for any repeatable process, start recording and verbalize each step that you’re going through and don’t try to rush the process or try to be more efficient than possible. Like try to take a normal cadence from a day to day perspective. Yeah, you might have to talk through it on the loom here, but we want to understand it from a step-by-step standpoint going at a, you know,

normal anticipated average day to day run through of that particular task. How long is it going to take to do that? Get that whole thing fully recorded. We’ll have the transcript from everything being verbalized. And then we can also plug it into an AI project that can then help us determine, okay, you know, from like this, you know, time auditing type of prompt that we can use, we can determine, all right, where, you know, based on this transcript,

are there the lowest hanging fruits for us to potentially target for, automated, or augmented workflows, from an AI perspective or potential, potentially, just, better improvements from a human decision-making perspective, or bringing in other humans to handle, you know, a larger chunk of these particular processes.

in a more efficient manner. So there’s multiple ways to potentially target that. But we need that data in order to even start learning what we need to do. Like there’s just a ton of these repeatable tasks where I know my team is doing it on the back end, but I have no, like I have estimates about how long some of these things might take. But if I were to just like guess or estimate what my team is spending.

from like a minute by minute to hour by hour basis on even like a Monday through Friday set up here. I think I would be wildly off. That’s why doing a true time audit and just recording everything and understanding, okay, it’s gonna take this long to publish a podcast. Is that 10 minutes? Is it 20? Is it 40 minutes? Like very different in terms of anticipated value per minute here and what can we potentially chop down on.

And then, know, where are we going to store all this? Cause like, it’s like one thing to record a ton of these looms, but like it’s like, okay, data hygiene here. So what we did is we started up this, you know, full time audit process described AI, what we wanted to accomplish and then had it connect via an MC, an MCB connection through Claude.

to build us out a new Notion database to house all of these time audit loom videos and the full transcripts and so forth so that we could start parsing out, which are, you know, higher target tasks, um, uh, uh, upon, know, additional AI review and so forth. And so it’s just much easier for us to organize and have a single source of truth for every single repeatable task within the business. And it’s not just like all over the place or within your loom library.

Um, where, you might be able to skip over some things or it just becomes a disaster if you’re recording like a hundred tasks, which might be the case because a lot of things happen underneath the business that again, you might not think it’s a repeatable task, but it probably is. Um, so that is the, uh, process that we’ve been doing. Um, well, by the time you hear this podcast recording, um, you know, we had done like pretty much all of last week, uh, to do this and so then we have to actually go through the.

review of all of this and figure out, what are we gonna target first? What’s the best pathway to do that? And start improving the actual operations of the business with a key side effect of that being is removing myself as much as possible so that I can focus, you know, pretty much entirely on that lead generation and capital partnership.

generation perspective. So I don’t need to be like putting out random fires, which still happens far too often here. And, another piece here is like, you just have to be ruthless in relation to, you know, what is a true operational deficiency and like, what is scale zero really mean? And so like, at this point, as a culture within the company, if, if somebody has to come and ask me a question, that the same question, or maybe like a related

you know, variation of it, more than once, then it’s a failure in the system. I, we should have it down to a point where if a question gets asked, it gets answered once and then never has to go back to that decision maker again. that is the standard we need to set for ourselves and businesses would do themselves a great service by holding themselves to a standard like that hard to do in practice.

especially, you you have to re reinforce that culture, with, within your team. and, even account for yourself as a leader. Like if you’re being lazy and asking your team the same questions and not, you know, having a process to figure out an answer, for a question you’ve asked before, then it’s going to reciprocate back in the other direction because you’re setting a culture and reinforcing one where it’s like, okay, people just expect to be asked the same question more than the ones.

So it has to go both ways. You have to follow your own culture and your own rules and standards that you’re trying to set. So that is just another piece that I’m just like relentlessly focused on. Get your team off more just routine slack back and forth like that. That is not a key productive standpoint here. Folks should be focused as much as possible on the deep work of solving the core constraint of the business and improving operational flow.

in order to move the puck forward here. So that is the other piece that I’m just tracking. And so it’s like, anytime there are another questions being asked for more than once that is being marked down. Okay, how do we solve this? So it never gets asked again, what do we need to improve in the operations? Is that part of our time audit process? Remove this decision maker from this exact step, like who is needed here? Again, this is the boring work that a lot of folks don’t want to do. I haven’t done this for years. So, you know.

Hey, you got to call yourself out when things aren’t as ideal as possible and you haven’t got to the next level yet. These are the steps in order to get there. So hopefully this helps as far as again, our strategic perspective for what we want to do from an operation side of things and the exact tactics that we’re utilizing. I’ll probably write an article about this too and share some of the prompts that we’ve done as far as the whole time audit process. If that’s interesting to you.

Can you apply to this or just reach out to me and say, that sounds cool. Or you’ve done something similar. I’d love to hear about that. Some things that might’ve worked better than not. So that is a current game plan here, serious land, dot capital for any of your funding needs, 50K minimum purchase price properties and subscribe and share everybody. Looking forward to next time. Take care now, bye.

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